Understanding cross-platform behavior

What Netflix and Spotify usage patterns reveal about when and why users choose audio vs video platforms

By Kate Jacobs

Netflix's deal with Spotify to stream video podcasts raises an interesting question about cross-platform competition: How do users engage with audio versus video platforms? Our cross-app data reveals distinct behavioral patterns demonstrating that these services occupy different moments in users' daily lives—patterns that could determine whether podcast content finds an audience on Netflix.

The audience overlap: Substantial but separate

Netflix and Spotify share a substantial user base: in October, 38% of our US panel’s Netflix users also used Spotify, and 33% of Spotify users also used Netflix.

These dual users are commercially valuable. Those who use both Netflix and Spotify are more engaged on both platforms: compared to single-platform users, they log 11% more active days per month on Netflix and 38% more on Spotify.

But overlap doesn't mean these apps are used in similar ways. The question is: How do these users allocate their time between platforms, and what does this reveal about where each platform fits in their daily lives?

Time of day reveals intent

Spotify listening ramps up earlier in the day, beginning to peak around 1pm and tapering off in the evening. This is true for both podcast listening and music consumption. This reflects the "anytime" nature of audio—it's something people can have on while commuting, exercising, cooking, multitasking.

Netflix peaks later, in the evening. This is prime time viewing—probably unsurprising to anyone who’s fired up a streaming platform to binge a new series after dinner. Users may associate each platform with distinct contexts and mental states: Spotify with active, multitasking moments throughout the day, and Netflix with evening relaxation and focused viewing.

With over 584 million people listening to podcasts globally in 2025 and Netflix’s 300+ million subscribers, understanding these behavioral patterns becomes critical for cross-platform content strategies.

Routine vs. occasion

Among dual users of Spotify and Netflix, the usage frequency gap is stark. One in three open Spotify every day or nearly every day, compared to just one in 10 for Netflix.

Spotify also has 3-4x higher frequency per user compared to Netflix, meaning users open the app more often. Spotify session durations are also shorter—just 1% are over 10 minutes.

The pattern is clear: Spotify (and, we can assume, audio more generally) integrates into daily routines, with users opening the app often for shorter moments. Apps like Spotify benefit from habit loops where environmental cues trigger use (e.g. get in the car → open Spotify). As a video platform, Netflix requires more of a deliberate decision and focused attention (Do I have a free hour? What do I want to see?).

This aligns with broader podcast consumption trends—podcast listeners spend an average of 7 hours per week with their favorite shows, often while multitasking. Meanwhile, Netflix users average about 1 hour and 4 minutes daily in focused viewing sessions.

Separate apps, separate ecosystems

We looked at what apps people use in the half hour before they use Netflix. The 'lift' shows whether each app category is more or less likely to be used compared to typical app usage during that same time window.

Netflix is more likely to cluster with visual content:

  • Photo & Video apps (e.g. Instagram, YouTube, Snapchat, TikTok): 1.37x lift before Netflix use
  • Entertainment apps (e.g. Hulu, Disney+): 1.32x lift before Netflix use

Meanwhile, music & audio apps are actually less likely to be used before Netflix. And only 3.3% of Netflix sessions start within an hour of using Spotify specifically—these apps live in distinct categories in users’ minds.

The upshot

Successfully integrating podcast content into Netflix requires creating new contextual triggers—users don't currently associate Netflix with their morning commute or lunch break.

Given that 38% of podcast listeners consume content while driving and podcasts increasingly serve as "drive-time" content, Netflix faces the challenge of repositioning video podcasts away from their natural habitat in users' routines.

Competitive intelligence beyond your walls

Netflix's podcast experiment highlights why understanding cross-platform behavior matters more than just content catalogues. Brands must also think about:

  • When users reach for specific types of apps/content
  • Why they’re drawn to them (habit vs intention)
  • How they mentally categorize them

Understanding these invisible boundaries is the competitive intelligence that shapes whether cross-platform strategies succeed or struggle.

About the author

Kate Jacobs is an Insights Analyst at RealityMine, where she works with the marketing and client-development teams to showcase the possibilities of RealityMine's data and support thought leadership. She also has a background in behavioural science and mixed-methodology research.

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